Practice Manager - Technical Implementation Services / Charles River Development
Who we are looking for
A technical delivery manager to lead teams of technical consultants implementing the Charles River Investment Management Solution (CRIMS) for investment, wealth and alternative managers, asset owners and insurers.
Why this role is important to us
The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.
Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.
What you will be responsible for
As a Practice Manager, you will
• Manage technical implementation engagements; direct teams to strategically and analytically assess client needs by utilizing technical expertise in assessing and identifying solutions which are in alignment with CRD's current design.
• Ensure project success by managing staffing to optimize utilization, and provide support network to the team to leverage during engagements.
• Partner with recruiting team to identify and hire talent.
• Manage team members including engagement staffing, time and expenses processes, technology and other organizational initiatives. Oversee performance management and coach on deficiencies to ensure objectives achieved.
• Strategically solve problems by recognizing long term solutions across multiple projects.
• Direct and provide guidance to less experienced consultants on implementations and identify opportunities to allocate resources as needed.
• Lead internal initiatives to improve the Professional Services practice.
What we value
• Experience implementing investment solutions within a bank, hedge fund, asset manager or wealth management firm.
• Demonstrated ability to client face with hands-on approach at highest level of an organization both internally and externally.
• Strong written and verbal communication skills.
• Ability to manage multiple, simultaneous priorities in parallel with staff management.
• Proven organizational skills with attention to detail.
• Demonstrated practical, hands-on, "can-do" approach, and the ability to work efficiently and creatively.
• Strong analytical and problem-solving skills.
Education & Preferred Qualifications
• A minimum of 8-10 years of progressively responsible client service experience in the Financial / Software Services industry (Financial market information systems background preferred).
• A minimum of 3-5 years of experience managing technical professionals or managing consulting teams strongly preferred.
• A BA/BS degree in a technical field such as Engineering or Computer Science strongly preferred.
• Experience deploying solutions to Cloud service providers (Microsoft Azure preferred).
• Advanced knowledge on installation of n-tier software to DR/HA design.
• Advanced knowledge and experience with implementing enterprise software and SaaS based delivery of solutions.
• Detailed knowledge of several of the following technologies: Kafka, gRPC, Snowflake, Tomcat configuration and optimization, N-tier application architecture, SOAP/XML Messaging software (MQ Series, Tibco, MSMQ, Sonic MQ and Open JMS)
• In depth knowledge of at least one of the following RDMBS: MS SQL Server, Oracle.
• Ability to program using Java, C# and Perl.
Additional requirements
• Travel up to 25-50% may be required.
• Flexibility with schedule and ability to work beyond regular business hours to meet project deadlines.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Company: Charles River Development
Salary Range:
$120,000 - $202,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
